Terms & Conditions

These general terms and conditions (the “General Terms”) apply to all services rendered, goods delivered and any use of the webshop offered by NP 2025 Inc (“Noma Projects”, & “we”), to you as our customer (“Customer” or “you”).

You may only use our services if you accept the General Terms and by dealing with Noma Projects, you accept to be bound by these General Terms.

Any changes to the General Terms require the written consent from Noma Projects, and we do not accept differing or conflicting terms and conditions of the Customer, even if the Customer draws our attention to said differing terms and conditions.

1 Our services and your use of them

1.1 Noma Projects’ business covered by these General Term is the provision of ordering and delivery food and everyday items via our webshop: www.us.nomaprojects.com.

1.2 For the purpose of ordering products, Customers must register with their name, telephone number and email address, and a delivery address must be entered before placing an order. The Customer is responsible for ensuring that the registered data is always up-to-date

1.3 Customers must make sure to prevent unauthorized access to the device used to place orders and/or the data needed to place orders. Customers will be liable for all transactions made using their data, unless caused by a failure on the side of Noma Projects.

1.4 Customers must not (i) use or attempt to use another person’s data for orders; (ii) place orders using a false identity or the identity of another person; or (iii) access the webshop in any other manner than via the access methods provided by Noma Projects. The Customer may not use the webshop for any illegal or unauthorized purpose, nor violate any laws in connection with the Customer's use of the webshop, including transmission of worms or viruses or any code of a destructive nature etc.

1.5 You must not transmit any worms or viruses or any code of a destructive nature

1.6 Customers agree to immediately inform Noma Projects if they find out or suspect that their data has been subject to unauthorized use.

1.7 Noma Projects will endeavor to ensure that the webshop is available at all times but assumes no liability for the permanent availability of the webshop and the possibility to use the webshop unrestricted and uninterrupted.

1.8 The webshop is hosted on Shopify Inc. They provide Noma Projects with the online e-commerce platform that allows us to sell our products and services to the Customer.

1.9 Noma Projects does not warrant that the quality of any goods, services, information, or other material purchased or obtained by the Customer will meet the Customer's expectations, or that any errors in the webshop will be corrected.

2 Conclusion of contracts

2.1 The webshop displays a selection of products offered to the Customer. When the Customer has placed an order via the checkout flow and received an order confirmation by email, the Customer makes a binding agreement with Noma Projects for the goods in their basket.

2.2 The purchase contract only covers the goods listed in the order confirmation.

2.3 Only normal household quantities of goods may be ordered in the webshop. Consequently, Noma Projects reserves its right to limit the number of goods available for purchase by each individual customer, including any goods available for purchase at special price.

2.4 In the event of unavailability of goods for which the Customer has placed a binding order (i.e. those listed in the order confirmation), Noma Projects will inform the Customer accordingly without undue delay and discuss the possibility of supplying replacement goods. If this is not possible, or at the Customer’s request, Noma Projects will refund the purchase price already paid for the goods in question via the same payment method the Customer used to pay for them. If a voucher has been used to pay for the ordered goods, Noma Projects will restore the voucher to the value of the unavailable goods without prejudice to the provisions of section 10 of these General Terms.

2.5 Goods ordered from Noma Projects will remain Noma Projects’ property until paid for in full.

2.6 Purchase agreements will be concluded in English and Noma Projects will store your purchase agreement electronically in our systems.

3 Prices

3.1 The prices of goods available for purchase are displayed in the webshop and do not include sales tax (to the extent applicable, depending on the location of the purchase) at the rate applicable to each specific product. All goods displayed on the webshop are subject to price changes from time to time without notice to Customers.

3.2 Customers will pay the then-current price for the ordered goods at the time that the Customer places the order. Consequently, any subsequent price adjustments for the goods in question will not affect the price payable by the Customer.

3.3 Customers will be able to see the total value of the goods and shipping fees in the basket, as well as in the order summary displayed before the order is placed.

3.4 Prices do not include customs and import taxes. These duties are set by your country's government and may vary by region. Such charges are the responsibility of the customer to be paid upon delivery. The carrier or tax municipality will notify the customer on how to make these payments to receive the parcel. For any parcel that is not received, no refund will be provided on the value of goods or shipping fee. 

4 Terms of payment

4.1 Customers must pay the purchase price for the ordered goods and the delivery charge directly after placing an order.

4.2 Payment can be made by credit card, debit card, prepaid cards as well as e-wallets. Noma Projects reserves its right to add/remove payment options on the webshop at any time.

4.3 Following shipment of the order, an invoice will be sent to the Customer by email to the email address specified by the Customer when placing the order.

5 Delivery and delivery periods

5.1 Subject to local/temporary restrictions, Noma Projects usually delivers daily between 07:00 and 23:00, except from Sundays and public holidays. Noma Projects does not give any warranties as to the exact time of delivery, but we aim to deliver as soon as possible and within any estimated delivery times provided when the Customer has placed an order.

5.2 Once orders have been fulfilled, Customer address change requests cannot be processed as parcels have left our warehouse(s) for delivery. Please contact the courrier to make address updates and adjustments. Such services are subject to each courrier and we cannot guarantee that address requests may be fulfilled.

5.3 The goods will be delivered to the address specified by the Customer in the order process. The Customer is responsible for providing a full and accurate address for the delivery of orders and, where applicable, further delivery instructions. The Customer must be available on the specified telephone number to take calls about the delivery and ensure that the doorbell, in case the Customer has set the delivery address at an apartment building, is functional or that the courier is able to get in contact with the Customer at the place of delivery.

5.4 If the Customer cannot be reached at either the specified address or the specified telephone number, Noma Projects will only drop the goods off at the specified address without a handover if the Customer explicitly chose this option during the order process. Otherwise, if the Customer cannot be reached at the delivery address upon the time of arrival of the ordered goods and if delivery cannot be completed after attempt(s) to contact the Customer, delivery will be made to the applicable courier or postal office. In case the Customer fails to collect the order, the Customer will be charged in full, and Noma Projects has the right to claim reimbursement from for any costs incurred as a result thereof.

6 Customer’s rights in the event of defects etc.

6.1 Noma Projects will be liable in accordance with statutory Danish law for product and legal defects to ordered goods. Consequently, the provisions around remedies for defects under the Danish Contracts Act will apply to your purchase. Any claims Customers may have to damages for defects will be subject to the restrictions set out in section 15 of these General Terms.

6.2 If you wish to make a claim for product or legal defects, please contact us at hello@nomaprojects.com. To assist us in processing claims, please have a photograph of the defective goods ready, or send a photograph along with your claim.